Privacy Policy
Santa Clarita Pharmacy Privacy Policy
At Santa Clarita Pharmacy, protecting your privacy is fundamental to our practice. This policy outlines how we secure the personal and health information you share with us via our website, the Quick Rx app, and in-person visits.
Information We Collect
Personal & Health Information
We collect information necessary to provide pharmacy care, which may include:
- • Contact Details: Name, email, phone number, and physical delivery address.
- • Account Credentials: Username and login information for the Quick Rx app.
- • Payment Data: Credit card tokenized information and billing details for copays or purchases.
- • Health Records: Prescriptions, medical history, insurance plan details, and allergies.
Technical Information
When you use our digital services, we may automatically collect:
- • Usage Analytics: Pages viewed, features used, and time spent on the app or site.
- • Device Data: IP address, device type, and operating system version.
- • Location Information: General geographic location to facilitate our local delivery services (with consent).
How We Use Your Information
We utilize your data to deliver and improve our healthcare services, including:
- • Healthcare Delivery: Dispensing medications, managing refills, and coordinating with your doctors.
- • Transaction Processing: Handling insurance claims and payment for services.
- • Communication: Sending text notifications about order status, refills, or health alerts.
- • Service Improvement: Analyzing trends to enhance our app functionality and patient experience.
- • Compliance: Adhering to California Board of Pharmacy and federal laws.
Sharing Your Information
We do not sell your personal information. We may share data only in these contexts:
- • Trusted Partners: With service providers who support our pharmacy operations under strict confidentiality.
- • Legal Obligations: When required by law, court order, or to protect public health.
- • Business Transition: In the event of a merger or sale of the pharmacy assets.
- • Patient Consent: At your specific request or authorization.
Data Security Measures
We implement robust administrative, technical, and physical security measures compliant with HIPAA regulations to safeguard your information. While we strive to protect your data, no digital transmission is entirely risk-free.
Your Rights
You retain control over your personal information:
- • Access: You may request to view the personal data we hold about you.
- • Correction: You can update your contact or insurance details via the app or by calling us.
- • Communication Preferences: You may opt-out of non-essential marketing communications.
- • Deletion: You may request deletion of app account data, subject to pharmacy record-retention laws.
Children's Privacy
Our digital services are not intended for children under 13. We do not knowingly collect personal data from children online without parental consent.
Policy Updates
We may update this policy periodically. Significant changes will be communicated through our website or app notices.
Contact Us
For questions regarding this Privacy Policy, please contact us at: Santa Clarita Pharmacy, 27534 Sierra Hwy, Santa Clarita, CA 91351 Phone: (661) 673-5101 Email: scprx2@gmail.com